Contact
Last revised: 28 October 2026
BRICONOOK customer service is by email only. A real person replies.
01 Write to the right address
- Orders, delivery, guarantee and questionssupport@briconook.com
- Returns, refunds and withdrawalsreturns@briconook.com
- General enquiries about the companyinfo@briconook.com
- Your personal dataprivacy@briconook.com
When we reply: Monday to Sunday, 07:00 to 21:00 Central European Time. A person answers within 2 working days.
02 To get a quicker answer
- Include your order reference (it starts with BK-).
- Explain in a few lines what you need.
- If the product has a problem, attach a photo.
03 Who you are writing to
BRICONOOK is the online shop of WHATECH MOBILE CO., LIMITED.
- Seller and data controller
- WHATECH MOBILE CO., LIMITED
- Registered office
- Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
- Contact person
- Huanbin Lin
- Customer service
- support@briconook.com
A person answers within 2 working days. - Returns and refunds
- returns@briconook.com
- General enquiries
- info@briconook.com
- Data protection
- privacy@briconook.com
- Support hours
- Monday to Sunday, 07:00 to 21:00 Central European Time